MasterQueue

Masterqueue is a cloud-based SaaS contact-management platform that automates and optimizes late-stage collections, skip-tracing, and repossession workflows by consolidating public-record data into a single source and eliminating manual, copy-and-paste processes. It embeds compliance checks (FDCPA, HIPAA, SOC 2) and provides data-driven contact-strategy analytics so financial institutions and government agencies can locate the right parties, streamline outreach, and reduce operational costs.

Senior Web DeveloperIntellaegisDecember 2017 - November 20191 year, 11 months

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About This Project

Architected and led the complete refactoring of Masterqueue, a monolithic On-Prem web application, transforming it into a secure and scalable cloud-based platform.

Key Achievements

Successfully migrated legacy monolithic application to cloud architecture
Implemented security-focused policies and coding practices
Reduced infrastructure costs by 40% through cloud optimization
Established rapid audit compliance through automated security practices
Implemented a fully virtualized development environment using Docker Compose to allow for high fidelity local development and testing
Helped develop high concurrency schema changes to unlock 10x performance on the massive MySQL dataset
Lead an effort to adopt UX testing and A/B testing to improve the user experience
Helped develop a new API layer to allow for the creation of new features and the integration of new third party services
Integrated many third party services using legacy API endpoints to facilitate smooth client onboarding

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